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Work stress has become a common problem throughout the industrial world. It has increased its boundary over the individual performance, mental health and well being. Over the past fifty years a lot of research has been carried out on stress and it has been proven that intense and prolonged stress leads to negative impact on the individual performance, mental and physical well being.

 

So the basic aim and purpose this project is to point out relationship between stress and the performance of employees working in banking sector. Target populations for this project were the employees of banks working in District Hangu. The random sample technique was used to single out 50 participants for this study. A questionnaire consisting on two sections was used to collect the primary data. The collected data were further analyzed through mean and correlation analysis. All the objectives were achieved with mean and correlation analysis.

 

Analysis shows most of the employees have selected occasionally stressful option against demand factor of stress variable. Findings shows that majority of the employees have selected occasionally stressful option against other factors. Therefore as per findings employees in this organization are feeling less stress that is why their performance is also high. You can see employee performance value also showing that performance of employees is also high due to less stress. Correlation analysis shows that that there is negative strong relationship between two variables. 

Now-a-days stress has become an integral part of jobs in every sector. Competition is growing day by day thus increasing the levels of stress among employees. The financial crisis and recession of 2008 around the world further contributed in mounting higher levels of stress among employees. The organizations, to make themselves efficient in utilization of resources, have gone through entire restructuring, layoffs, downsizing, and mergers. This has resulted in unstable employee-employer relationship which has caused a great deal of stress among employees and research has shown that high levels of stress seriously affect employee’s job performance and commitment towards organization. So the basic aim of this study is to check the impact of stress on the performance of the employees in banking sector.

 

Background

 

Work stress has become a common problem throughout the industrial world. It has increased its prevalence over the individual performance, mental health and well being. Over the past fifty years a lot of research has been carried out in the realm of stress and it has been proven that intense and prolonged stress leads to negative impact on the individual performance, mental and physical well being (Cooper, et al, 2001). Basically what is stress? Researchers can not agree on a single definition for stress on account of its complex nature (Kahn and Boysiere, 1992; Quick, 1994; Rees and Redfern, 2000). However, according to early stress researcher, Selye (1976) stress as a basically physiological reaction to certain threatening environments events. Topper (2007) defines stress as a person’s psychological and physiological response to the perception of demand and challenge. Most researchers classify stress to be either good Stress or bad stress. Good stress or eustress being the kind of stress that is positive and motivates employees to perform (Bland, 1999) and bad stress or distress being the kind of stress that brings negative consequences. In short, negative stress harms not only to the employees mental and physical health but also it harms the performance of the employees.

 

However, some studies have shown that if one can manage stress effectively, it can lead to a positive outcome and response. Jennifer (1996) and Selve (1976) proposed the positive affective response to the stress process and coined the term ‘eustress’. Other influential writers have also suggested that stress is not inherently maladaptive (Hart, 2003; Hart & Cotton, 2002; Tedeschi & Calhoun, 2004). Stress can energize, stimulate and induce growth and productivity in one’s profession if aptly managed. 

There are two primary groups that may benefit from this study. The first group, consisting of employees working in banking sector in Hangu who may learn to identify ways that stress negatively affects their work performance. Identifying the negative effects may enable them to take necessary action to cope with stress. By sharing this knowledge, employees can act as a vehicle to help management implement appropriate stress reduction programs. The second group that may benefit from this study are educators/ researchers who can use these findings as a valuable guide to incorporate into their research/ projects. By emphasizing to students the importance of developing programs to deal with stress, the students may be able to transfer this knowledge to the workplace, thereby improving the quality of the work environment.


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